The South Pasadena Clubhouse

A rental venue that was losing enquiries between inboxes now runs every booking through one system.

The venue

The South Pasadena Clubhouse is the rental arm of the Woman's Club: 5,000 square feet of 1913 Craftsman with a working stage and a commercial kitchen, hosting weddings, galas, recitals and fundraisers.

The problem

Inquiries came in by email and phone, got answered from whoever's inbox they landed in, and lived in a spreadsheet that was never quite current. Invoicing was its own separate scramble.

What we built

A site designed around the enquiry, with every form wired into SHINES OS so an enquiry becomes a tracked deal, a booked date becomes an invoice, and the invoice gets paid — without anything being retyped in between.

The results

$20,666
Invoiced in 90 days and collected in full
18
Events booked
63
Active inquiries

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